Privacy Policy Statement of TRIDENT TELECOM VENTURES LIMITED
This Privacy Policy Statement summarizes the obligations of TRIDENT
TELECOM VENTURES LIMITED ("TRIDENT") and your rights in
relation to the personal data held by TRIDENT.
Principle and Commitment
TRIDENT respects privacy and personal data. TRIDENT shall comply
with the requirements of the Personal Data (Privacy) Ordinance including
all relevant Codes of Practice issued by the Office of the Privacy
Commissioner.
Main Purposes of collecting and keeping personal date
As a pre-paid services provider, Trident doesnot collect any personal
information from our customers in regular provision of our services.
However, TRIDENT will collect and keep your personal data for the
following purposes :-
| (a) |
for the provision of some of TRIDENT's services
and products to you, which required your personal data, for
example leading of handset to you, whether these services and
products are implemented by TRIDENT or by any third party vendor
of TRIDENT; |
| (b) |
for carrying out your instructions or responding
to your enquiry and complaint; |
| (c) |
for general administration and forming customer
data base, account and credit management, including collection
of amount outstanding from you; |
| (d) |
for promotion and marketing of TRIDENT's products
and services; |
| (e) |
for designing further products and services
for you and general business development of TRIDENT; |
| (f) |
for complying with any legal, governmental
or regulatory requirements of Hong Kong or other relevant jurisdictions;
and/or |
| (j) |
for any purposes related to and/or for the
furtherance of any of the above. |
Kind of Personal Data that may be collected and held by TRIDENT
includes :-
| (a) |
Name; |
| (b) |
Gender; |
| (c) |
Identity Card No/Passport No and copy; |
| (d) |
Nationality; |
| (e) |
Occupation/Profession; |
| (f) |
Name of company/organization; |
| (g) |
Address; |
| (h) |
Telephone and fax numbers; and/or |
| (i) |
E-mail address. |
All personal data will be collected on a voluntary and fair basis.
Whilst you are entitled to refuse to provide any of the aforesaid
personal data, incomplete disclosure may prevent TRIDENT from rendering
first class service to you as a valued customer of TRIDENT.
Security and Archive
All personal data if collected are held and stored in a secure
place or system such that any unauthorized access is prohibited.
The personal data will be archived by TRIDENT after termination
of services or fulfillment of the purposes stated above as soon
as it is reasonably practicable to do so, but in any event not more
than 3 years after its termination unless we have to do otherwise
as a legal or statutory obligation.
Transfer and Disclosures and Direct Marketing
Unless TRIDENT hears from you to the contrary, your personal data
may be transferred and/or disclosed to:-
| (a) |
employees and officers of TRIDENT; |
| (b) |
associated companies of TRIDENT's group of
companies; |
| (c) |
contractors/sub-contractors, business partners
and agents of TRIDENT; and/or |
| (d) |
credit reference agencies of TRIDENT. |
Unless TRIDENT hears from you to the contrary,TRIDENT may contact
you from time to time with a view to providing the latest information
on products and services.
Accuracy, Access and Correction
TRIDENT will take all reasonable and practicable steps to ensure
that the personal data so collected are accurate. And you are always
welcome to update and correct your personal data thereafter. You
have the right to know (i) the privacy policy of TRIDENT, (ii) whether
TRIDENT holds any of your personal data; and (iii) the kind of personal
data being held by TRIDENT. You also have the right to request for
a copy of your personal data, if any, at a reasonable reproduction
costes and postage and you have the right to request for correction
of your personal data held by TRIDENT at any time.
Contact
Data access, update and correction requests to TRIDENT may be addressed
in writing to our Customer Service Officer at Unit 1004 at 10th
Floor, AXA Centre, 151 Gloucester Road, Wanchai, Hong Kong.
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